At WCIPTV, customer satisfaction is important to us, and we encourage users to
evaluate our service carefully before committing to long-term subscriptions.
Once a subscription is activated, resources are allocated immediately to provide
access to the service. For this reason, refunds are subject to the conditions below.
Refunds may be requested within 7 days of purchase if the service does not meet
your expectations. Requests must be submitted within this period.
Short-term subscriptions and trial-based plans are non-refundable once activated.
Refunds are not available after the 7-day period has passed.
Subscription changes or plan adjustments may be available for longer-term plans,
depending on eligibility and availability.
If you experience technical issues or need assistance with setup, our support team
is available to help and will work with you to resolve any problems promptly.
To request a refund or get support, please contact our customer service team.
contact-us