Privacy Policy
Introduction
Welcome to WCIPTV (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wciptv.com or use our IPTV service.
By accessing or using our service, you agree to the collection and use of information in accordance with this policy.
Summary: We collect only the minimum data necessary to provide our IPTV service. We do not sell your personal information to third parties. Ever.
Data We Collect
We collect information that you voluntarily provide when you contact us or subscribe to our service:
- Personal identification: Name, email address, phone number (WhatsApp)
- Payment information: Transaction references (we do not store full card details)
- Device information: Device type, operating system, IP address
- Usage data: Pages visited, time spent, streaming preferences
- Communication data: Messages sent via WhatsApp or email
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or biometric data.
How We Use Your Data
- To provide, operate, and maintain our IPTV service
- To process your subscription and payments
- To activate and manage your IPTV account
- To respond to your inquiries via WhatsApp or email
- To improve our website and user experience
- To comply with legal obligations
- To detect and prevent fraud or unauthorized access
We will never use your data for unsolicited marketing without your explicit consent.
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service providers: Trusted third-party companies that help us operate (payment processors, hosting)
- Legal requirements: When required by law or governmental authority
- Business transfers: In the event of a merger or acquisition
- Protection of rights: To protect the safety of WCIPTV, our users, or others
Important: We never sell your personal data to advertisers, data brokers, or any third party for commercial purposes.
Cookies & Tracking
Our website uses cookies to improve your browsing experience. We use the following types:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site
- Preference cookies: Remember your settings and preferences
You can control and manage cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure, access-controlled servers
- Regular security audits and monitoring
- Limited employee access to personal data
- Two-factor authentication for internal systems
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
- Account data: Retained for the duration of your subscription plus 12 months
- Payment records: Retained for 5 years for legal compliance
- Communication logs: Retained for 12 months from last contact
- Usage data: Anonymized and retained for up to 24 months
Upon expiration of these periods, your data is securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data
- Right to restriction: Request limits on how we process your data
- Right to portability: Receive your data in a machine-readable format
- Right to object: Object to certain types of data processing
- Right to withdraw consent: Withdraw consent at any time
To exercise any of these rights, contact us at worldcup2026@wciptv.com. We will respond within 30 days.
Children's Privacy
Our IPTV service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you believe your child has provided us with personal information, please contact us at worldcup2026@wciptv.com and we will remove it immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy with a new "Last updated" date
- Sending a notification via WhatsApp or email for material changes
Your continued use of our service after any changes constitutes acceptance of the updated policy.
Privacy Questions?
Our team is available 24/7 to answer any questions about your privacy rights or how we handle your data.
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